Returns

Love It Guarantee 

We have every confidence that you will love your purchase but just in case you don't we accept returns within 10 days of receiving your item. To submit a return, simply send us an email to hello@zayleeandme.com.au and be sure to include your full name, address and order number. 

We do have a 15% percent surcharge which applies to all return orders. 

Why do we charge a return surcharge?

With every transaction made we incur fees for payments being processed as well as shipping costs for those orders over $100. These fees do not get refunded to us if we have a return which means we are out of pocket. 

Condition of your purchase

Items should be unused and in it's original packaging. If we believe the item has been used we may deny your request for a return.

Shipping

Shipping charges are non-refundable and shipping charges to return the item is the responsibility of the customer.